Your Privacy Is Our Responsibility

This privacy policy ("Policy") has been prepared on behalf of the jw77 platform ("Platform", "we", "us"). This Policy applies to all individuals ("User", "you") who reside in Bangladesh or use the jw77 website.

This document describes what information we collect, why we collect it, how we use it, who we share it with, and what steps we take to protect your information. By using the Platform, you consent to the terms of this Policy. If you object to any term, please stop using the Platform and contact our support team.

This Policy should be read together with jw77's Terms & Conditions and Responsible Gaming policy. These policies complement one another.

We collect various types of information while you use the jw77 platform. This information comes from two main sources — what you provide directly, and what is collected automatically from your usage patterns.

2.1 Information You Provide

2.2 Automatically Collected Information

When you browse or use the jw77 platform, certain technical information is collected automatically. This includes:

• IP address and device identifier information
• Browser type and version, operating system
• Duration and sequence of page visits
• Behavioral data collected through cookies and similar tracking technologies
• Referral source (which link you used to arrive at our site)
• Gaming session data — bet amounts, game type, session duration

jw77 uses collected information only for specific and legitimate purposes. We never collect or use your information unnecessarily. The main purposes are as follows:

• Account management: Handling registration, login, password recovery, and account security.
• Identity verification: Verifying user age (21+) and identity, and preventing fraud.
• Transaction processing: Processing deposit and withdrawal requests quickly and securely.
• Customer support: Providing assistance via 24/7 live chat and email.
• Responsible gaming: Identifying unusual usage patterns and taking steps to protect users.
• Promotions and communications: Sending relevant offers and updates with your consent.
• Legal obligations: Complying with applicable laws and regulations and cooperating with investigating authorities.
• Platform improvement: Analyzing user experience to further improve our services.

jw77 does not sell or rent your personal information to third parties. However, information may be shared in certain limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, and fraud analytics. These partners operate under strict confidentiality agreements and may only use your information for specified purposes.

4.2 Legal Requirements

If a legal authority requests information through a court order or legal notice, jw77 is obligated to comply with applicable law. In such cases, only the necessary information will be disclosed.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred as part of the assets. In such circumstances, we will notify users in advance and ensure their rights are protected.

The jw77 platform uses cookies and similar technologies. Cookies are small text files stored on your device that help make your visit smoother.

You can disable cookies at any time by changing your browser settings. However, disabling essential cookies may disrupt some platform functions.

jw77 makes the security of your information its top priority. We maintain multiple industry-standard security layers:

• SSL Encryption (SSL/TLS): All communications on the platform are completed through encrypted channels, keeping information secure from third parties.
• Password hashing: Your password is never stored as plain text — it is hashed using strong cryptographic algorithms.
• Access controls: Only authorized personnel have access to specific data, and all access is logged.
• Regular audits: System security is reviewed regularly, and immediate action is taken when vulnerabilities are identified.
• Anti-fraud measures: Automated systems monitor suspicious activity and secure accounts when necessary.
• Data backups: Secure backups of data are stored regularly so that information is not lost in the event of a technical issue.

Please note that no method of transmitting information over the internet or storing data digitally is 100% secure. We take every reasonable precaution, but we cannot guarantee complete security against attacks by independent third parties.

jw77 retains your information only for as long as it is necessary or legally required. The key principles are as follows:

• Active accounts: All information is retained for as long as the account remains active.
• After account closure: Financial and identity-related information may be retained for a specified period to meet applicable legal requirements.
• Analytics data: Anonymous and aggregated analytics data may be retained for an extended period, but contains no personal identifiers.
• Marketing consent withdrawal: If you opt out of marketing communications, a record of that withdrawal of consent is retained.

jw77 recognizes certain fundamental rights regarding your personal information. You may exercise the following rights:

To exercise these rights, contact our support team. We will process your request as quickly as possible in accordance with applicable law.

The jw77 platform is strictly not for anyone under 21 years of age. We do not knowingly collect any information from minors. Age verification is mandatory at the time of account registration.

If it comes to our attention that a minor's information has entered our system, we will immediately close that account and delete all associated information.

Due to the requirements of our technical infrastructure, your information may sometimes be processed on servers located outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place in the receiving country or organization.
• All transfers are completed under contractual safeguards.
• SSL encryption is maintained during transfer.

jw77 reserves the right to amend this privacy policy at any time. For significant changes, we will notify you in the following ways:

• Displaying a notice on the platform
• Sending a notice to your registered email
• Updating the "last updated" date on this page

Continuing to use the platform after changes have been made will be considered your consent to the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact our support team: